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Call capital one banking12/11/2023 ![]() Until then, just keep your receipts and check on it when you get home. Maybe someday these finanicial instutions promises and service will actually catch up with their market. Sorry you're going through this, but just know you're not alone. Card still works, but the supposed online service doesn't. And you have no way of knowing until you get there and find out the problem. Whoever designed their new programs just defaulted to 10-digit numbers which really doesn't allow for a number outside the USA and Canada. Most of my credit card companies can send a text to a non-USA number, but some can't. Sometimes their are ways to work around it. I've had companies that I used for years with no problems till they "updated" their system, and then suddenly it doesn't work anymore. Their computers just notice a different IP address and automatically send the message. I live overseas and I get this message all the time from lots of different companies, even though in many cases I had things set up with the company before I left the USA. Micky, you're not the only one who gets the message and it isn't just on CapitalOne. They may be shekels but they still put a dollar sign in front of it! ![]() ![]() Two good things: A) The card seems to work everywhere, and quickly, B) They give the amount charged in shekels, the conversion rate that day, and the dollar amount, BUT the Israeli price is given $99nis. So there is nothing I can do to get online access between now and when I get home. except they didn't say that when I signed up. When I finally reach them they say I should have installed the app and had them load it before I left t he US. No request for my number so they can call me. Twice they hang up on me, because they say the connection is bad. I can call the US with my Israeli phone, but I don't know that everyone can, especially an 800 number. (Well, I have the phone but it's USA number isn't working.) Except that the cell phone in question is in the USA and I'm here. And they give two choices, calling me on my cell phone or texting my cell phone. It says We've noticed something strange about your login, so we went to send you a code. Capital One has been advertising this heavily for years (even though now all the banks have a card like that.) So I got one and I try to log into my account from Israel. I'm from the US and I was encouraged to get a car that doesn't charge for converting foreign currency.
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